All products may be returned within 90 days of purchase for a 100% refund as long as customer used the products according to the directions provided.

If you are a new customer, you must use the Clear Choice Start up Kit with Micron Sleeve to qualify.

You must return items that you wish to receive a refund for in good, clean and dry conditions even if the bottles are empty.

Only orders within the United States can be returned and refunded.

Only first, initial orders will be refunded.

Step 1. Please contact us by phone at 800-730-8582 to let us know you are making a return and requesting a refund.

Step 2. Mail back remaining products (customer pays return postage).

Mail to:

Natures Hot Tub Treatment
10490 Kenwood Dr.
Grass Valley CA 95949

Step 3. Once we have received the products, a refund check will be issued within 48 hours and mailed to your shipping address.